TEAM LEADER OF THE YEAR

Travel Agent Awards Entry

SW & Wales Awards Entry - Team Leader

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Please note: Gwynedd and Clwyd will NOT be included in our South West & Wales awards - feel free to submit your entry and we will save it for the North West awards in September.

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Team Leader of the Year

Awarded to the individual who demonstrates inspiring leadership, motivating and supporting their team to achieve success, deliver excellence, and thrive together. Open to leaders overseeing sales, customer service, reservations, operations, or multi-functional teams. Must have served as a team manager for at least one year and lead a team of two or more.

Tips: Provide examples of how you’ve motivated, mentored, or inspired your team. Talk about results achieved together and how your leadership made a difference. Please submit evidence, such as client testimonials, social media screenshots or emails, to support your answers to the above questions.

1) How have you inspired and motivated your team to achieve success and deliver excellence?(Required)

Share what makes you unique — whether it’s your specialist knowledge, customer service, creativity, or results. Provide examples that highlight your strengths and why clients choose you over others. (Max 300 words)

2) What makes your style of leadership stand out from others?

Give a real story that shows your commitment. Focus on the challenge, what you did differently, and the impact it had on your client (e.g. glowing feedback, repeat business, referrals). (Max 300 words)

3) Give an example of how you have nurtured or supported a team member or members throughout the year.(Required)

Explain how you responded creatively, adapted your business, or supported your team during difficult times. (Max 300 words)

4) How have you adapted to challenges in your company, or the wider travel industry?(Required)

Reflect on challenges such as market changes, global events, or client needs. (Max 300 words)

Supporting Information

Accepted file types: jpg, png, pdf, doc, Max. file size: 20 GB.

Please upload a PDF document to support your entry. This could include visuals, client testimonials, campaign materials, statistics, or any other evidence that strengthens your submission. Please keep supporting documents concise (no more than 5 pages) and ensure they are clearly labelled.