EXCELLENCE IN CUSTOMER SERVICE

Travel Agent Awards Entry

SW & Wales Awards Entry - Customer Service

Honouring those who consistently go above and beyond for their clients. Judges will look for outstanding service, personal touches, and clear examples of how exceptional care has built loyalty and lasting relationships.

Your Details

Your Name(Required)

First Last

Your Company(Required)

Your Email(Required)

Your Phone(Required)

Location(Required)

Please note: Gwynedd and Clwyd will NOT be included in our South West & Wales awards - feel free to submit your entry and we will save it for the North West awards in September.

Are you nominating someone?(Required)

Yes, I am nominating someone

No, I am entering myself

Nominee Name(Required)

First Last

Nominee Company(Required)

Nominee Email(Required)

Nominee Phone(Required)

1) Give an example of how you/they delivered outstanding service that went above and beyond expectations.(Required)

Share a real story of how you/they helped a client, solved a problem, or created a memorable experience. (Max 300 words)

2) How do you/they ensure consistent excellent service across all clients?(Required)

Explain your/their approach, processes, or personal values that ensure every client feels valued. (Max 300 words)

3) Share feedback, testimonials, or results that reflect the impact of your service.(Required)

Include direct quotes, reviews, or repeat business examples that show how clients appreciate your/their service. Please include any supporting documents below (Max 300 words)

4) What sets your approach to customer service apart from others?(Required)

Highlight the personal touches, unique practices, or qualities that make your service special. (Max 300 words)

Supporting Information

Accepted file types: jpg, png, pdf, doc, Max. file size: 20 GB.

Please upload any documents to support your entry. This could include visuals, client testimonials, campaign materials, statistics, or any other evidence that strengthens your submission. Please keep supporting documents concise (no more than 5 pages) and ensure they are clearly labelled.

EXCELLENCE IN CUSTOMER SERVICE

Travel Agent Awards Entry

SW & Wales Awards Entry - Customer Service

Your Details

Please note: Gwynedd and Clwyd will NOT be included in our South West & Wales awards - feel free to submit your entry and we will save it for the North West awards in September.

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