Passengers using Stansted Airport are being warned they face disruption next week, after support staff voted for a three-day strike.
Workers employed by ABM, who look after passengers with disabilities, are walking out from 17-20 April in a strike over pay.
The union Unite warned the strikes will lead to flight delays, because additional time will be required to board travellers who need the service.
Unite said 97% or workers voted to take industrial action.
Regional Officer Steve Edwards urged ABM to come up with a ‘realistic pay offer’ to avoid strike disruption.
It’s understood talks between ABM and the union are ongoing.
An ABM spokesperson said: “ABM has received notice that team members at Stansted Airport working on passenger assistance will go on strike. We are disappointed that industrial action is to be taken given our constructive engagement with Unite the Union.
“We appreciate the dedication our team members put in every day to provide an outstanding travel experience for those with special assistance requirements. For that reason, we continue to negotiate in good faith with Unite the Union toward an agreement that’s fair for our team members, clients, and stakeholders. It is not accurate to describe the proposal as a ‘pennies’ increase. The offer we have proposed is a structured, staged pay increase over time, designed to provide an uplift to hourly rates.
“Our immediate priority is to limit disruption to the thousands of passengers with special assistance requirements who use our service every day at Stansted Airport.
“Through comprehensive contingency planning, we intend to continue delivering services throughout this period, with measures in place to maintain safety, operational resilience, and service continuity as far as possible.”
