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Major tour operators promise no surcharges on booked flights and packages

EasyJet and TUI have joined Jet2 in pledging not to introduce fuel surcharges on booked flights or packages.

Jet2 was first to commit to no fuel surcharges, announcing on Friday afternoon (24 April) that its airline and operator wanted to reassure customers the price they book is the price they will pay.

Although Jet2 said it has never applied surcharges, it has now also removed the surcharge provision from its terms and conditions.

The policy applies to all flights and holidays booked through any channel, including with an independent travel agent.

It does not include tourist taxes, which are payable in resort at the time of the holiday and are paid directly to the accommodation provider.

CEO Steve Heapy said: “Holidaymakers should have every right to book their hard-earned break in the sun, without worrying about being hit with additional costs, and they can have that complete assurance when they book a flight or holiday with Jet2.

As a result of today’s announcement, customers booking with Jet2 know that they are locking in their price without additional cost surprises later and we strongly believe that is the right thing to do by them.”

EasyJet and TUI have since followed, with easyJet and easyJet holidays saying they wanted to give customers ‘complete peace of mind when booking’.

It said: “No surcharges will apply to any pre‑booked easyJet holidays packages or to any new bookings for summer 2026.”

The company added it ‘currently sees no disruption to its jet fuel supply and all flights and package holidays continue to operate normally’ and said it is committed to transparent pricing.

EasyJet holidays CEO Garry Wilson said: “Our operations remain unaffected, so customers can be confident that not only will their holiday go ahead as planned, but there will be no surprise extra payments.”

TUI UK&I Managing Director Neil Swanson said: “We understand that customers want both confidence and clarity when booking a holiday. Our teams are here to support people who are thinking about booking, and those who have already booked with TUI can be reassured that their holiday price is fixed, with no fuel surcharges added.”

However, British Airways, Aer Lingus and Iberia owner IAG has said prices are being adjusted.

A spokesperson said: “We are not seeing jet fuel supply interruptions, but fuel prices have risen sharply and, despite our hedging strategy which gives some shorter term mitigation, we are not immune to the impact.

“Like other carriers, IAG airlines are making some pricing adjustments to reflect these higher fuel costs.”

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