Jet2 paid more to travel agents in the last year, but bookings through the trade dropped 4%.
Travel agent commission increased to £187.4 million, up from £184.5m in 2025, according to the company’s 2026 preliminary results.
Jet2 said this reflected ‘increases in independent travel agent package holiday ticket pricing, in part offset by a 4% reduction in volume through the trade booking channel’.
The company reported a pre-tax profit of £551m for the year ending 31 March 2026, a drop of 7%, driven partly by its Gatwick launch costs. It also said bookings for summer 2026 are up more than 7% since the easing of tensions in the Middle East.
Average package holiday prices increased by 3% to £900, up from £873 the previous year. Some of the increase was due to a higher proportion of customers choosing four- or five-star hotels.
Package holiday customers grew by 1% to 6.62m. Jet2 said package customers ‘remain the majority of our customer base at 63.3% of total passengers flown’. However, this has dropped from 2025’s figure of 66.5%.
Bookings for summer 2026 are up 7.1%, while capacity is up 7.7% year-on-year, to 19.9m seats. Load factor for the first four months of the current year is up 1.2 percentage points.
CEO Steve Heapy said: “The 2026 financial year was another period of strong progress for Jet2.
“We took more customers on holiday than ever before, delivered record revenue and achieved a resilient operating profit performance even after absorbing Gatwick start-up investment and wider industry cost pressures.
“Jet2 is a business with strong fundamentals, an attractive and differentiated product proposition and a trusted brand built on consistently high standards of customer service. These strengths, which sit at the heart of our People, Service, Profits philosophy, give me confidence in the Group’s ability to deliver sustainable long-term profitable growth as customers continue to choose Jet2 for their hard-earned holidays.
“We remain firmly focused on delivering our long-term ambition: To be the UK’s leading and best leisure travel business.”
