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8.7m passengers affected by cyber attack on three UK airports

Manchester Airports Group (MAG) has admitted a cyber attack has exposed the data of passengers at Stanstead, Manchester and East Midlands airports.

Hackers accessed the data relating to car park, lounge and Fast Track bookings, as well as in-airport wi-fi sign-ups, of around 8.7 million passengers.

The compromised data includes email addresses, phone numbers, vehicle registrations and postcodes. No bank or payment details were held on the system and were therefore not accessed.

MAG said it acted immediately to contain the breach and is now working with specialist advisors and relevant authorities.

The group stressed that passenger safety and aviation security have not been compromised at any point, and that operations across all three airports, including car parking services, continue to run as normal.

Affected customers have been contacted directly.

A MAG statement said: “Manchester Airports group has been subject to a cyber security incident by an unauthorised third party. A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport wi-fi sign-ups at Manchester, Stansted, and East Midlands airports.

“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities. At no point has passenger safety or aviation security been compromised.

“The incident has not resulted in any operational disruption. Airport operations remain unaffected and customer parking services continue to operate normally.

“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.

“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously and we apologise for any inconvenience or concern caused.”

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